Terms of service

Welcome to NordenLux. By visiting our website or placing an order, you agree to the terms below, along with our Shipping Policy, Returns and Refunds Policy, Privacy Policy, and any other policies posted on our site.

Store Use

You agree to use our website for lawful purposes only. You may not misuse the site, interfere with its operation, attempt unauthorized access, or use the site in a way that could harm NordenLux, our customers, or our service providers.

Product Information

We do our best to present product descriptions, images, pricing, availability, and other information accurately. However, occasional errors, omissions, or updates may occur. We reserve the right to correct errors, update information, or change product availability at any time without prior notice.

Product colors and appearance may vary slightly depending on screen settings, lighting, and display differences.

Orders and Availability

Placing an order does not guarantee acceptance. We reserve the right to refuse, cancel, or limit an order for reasons including suspected fraud, payment issues, inventory availability, pricing errors, shipping restrictions, or violation of these terms.

If we cancel an order after payment has been processed, we will issue a refund to the original payment method where applicable.

Customer Information

You agree to provide current, complete, and accurate billing, shipping, and contact information when placing an order. NordenLux is not responsible for delays or failed delivery caused by incorrect or incomplete information provided at checkout.

Pricing and Promotions

Prices, discounts, promotions, and shipping offers may change at any time. Promotions may be limited by date, region, product, order value, or other conditions stated at the time of offer.

Shipping, Returns, and Refunds

Shipping, delivery, returns, and refunds are governed by the policies posted on our website. Please review those policies before placing an order.

Fraud Prevention

We may use payment verification, fraud screening, and order review processes to protect our customers and our store. Orders flagged as high risk may be delayed, cancelled, or require additional verification.

Limitation of Responsibility

To the fullest extent permitted by law, NordenLux is not responsible for indirect, incidental, or consequential damages related to your use of the website, product delays, carrier issues, or circumstances outside our reasonable control.

Changes to These Terms

We may update these Terms of Service from time to time. The version posted on our website is the current version and applies to your use of the site and future purchases.

Contact

If you have questions about these terms, please contact us at hello@nordenlux.com.